Awesome! Great experience. The whole family is always a pleasure to work with. Originally I bought a ring online for my fiance, big mistake... These guys know what they are doing. Can't recommend them enough. They are so accommodating and relaxed. Made everything stress free. Thank you!
I receive a warm, "Oh, hi honey ! " (As if they just saw me yesterday ... they all don't know me by name and I am not in THAT often ! LOL) "Looking for something or just window shopping ? Just let us know if we can help! "
-Beth
When I went through a very sad divorce, their sensitivity & discretion in adjusting my personal information was so beautifully handled that I hugged them when I left. They were more compassionate than my doctor's office!!!
Excellent customer service. Took the engagement ring and added my fiance's grandmother's diamond to it. Looks incredible.
-Istvan-
There's just no one else I would even begin to entrust with the most important symbol of the greatest love of my life !
wOw, I have never felt so comfortable at a jewelry store before!!
5stars!
But see for yourself.
You won't be disappointed!
I have been a client as well as an "addicted browser" to this REMARKABLE jewelry store for many years. And each & every time I enter I feel as if I have just come home and walked in the back door of my parents house in my old neighborhood.
Beth Holzer
Don Basch Jewelers has a great selection of jewelry and a warm and welcoming family atmosphere. I went to countless big chain jewelry franchises like Kay, and Jareds and I was sick of the high pressure sales tactics plus lack of care to detail in those establishments. Don Basch is completely different, its run by a family and you can see it manifest itself within the business and how you are treated. The people there take their time and pay attention to what you want in a ring and help you find it without pressuring you or moving you in a certain direction. I highly recommend this place to my friends and to the guys out there who just want a down to earth establishment willing to help you out for a fair price. For the lucky ladies out there, Don Basch also has a really nice selection of men's wedding bands. I know I will be going back to select one of those when the time comes. Overall: Solid 5/5
Now that they have the ability to duplicate any design especially antiquity pieces, Don's will be my first choice if & when "Mr Right" asks that all important question.
And no job is too big or too small. I was told once when I took in a watch of low budget but deep sentimental value to be estimated for repair and as I apologized for its lowly status, I was told that if it means the world to you, why should it mean any less to us?
Be very wise both financially as well as from a design stand point (I know - I was a professional designer for my life's work & continue to work on the side in retirement). This IS THE MOST AMAZING PLACE WITH OLD FASHIONED VALUES & THE LOVE OF FAMILY TO BOOT!
Don Basch Jewelers is a US Jewelry Store based in Macedonia, Ohio. Don Basch Jewelers is located at 509 E Aurora Rd, Macedonia, OH 44056, USA.
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